Where do your gemstones come from?
Every stone page shows its origin (for example Zambia for emeralds or Bangkok for rubies), whether it is natural, its shape and its quality. You can also browse by origin from Shop by Origin on the home page.
What is a ratti?
Ratti is the traditional unit used in India to weigh gemstones. One ratti is about 0.91 carat. The weight of every stone is shown in its title and in its specifications.
What does "unique stone" mean?
A unique stone is a one-of-a-kind piece. Only one is available, so once it is sold it cannot be ordered again.
Can I buy a stone as a ring, pendant or bracelet?
Yes. On a stone's page choose Style (Loose, Ring, Pendant or Bracelet), then a design and a metal. For a ring you also choose the size. The price updates as you choose and the making charge of each metal is shown next to it.
Which metals can I choose?
Ashtadhatu, Copper, Panchdhatu and Silver. Each design shows the extra making charge for every metal it is available in.
How do I know my ring size?
Pick the size from 1 to 31 that matches a ring you already wear. If you are not sure, choose Adjustable.
What is the lab certificate option?
Under Lab certificate you can add the GGLab certificate to your stone. Its extra charge is shown on the page and in your total before you pay.
Is the price inclusive of tax?
Yes. The price you see includes all taxes, and your total is shown before you pay.
How can I pay?
Payment is online and prepaid through Razorpay; the payment methods available to you are shown at checkout. We do not offer cash on delivery.
How long does delivery take?
Orders are delivered in 2 to 3 days.
How can I track my order?
Sign in and open My Orders to see the status and the tracking details of every order.
Can I cancel or return an order?
You can cancel an order that has not shipped from My Orders. For returns and refunds, please read our Refund and Return Policy at /refund-policy.
How can I contact you?
Call or message us on +91 79907 92903.