Terms & Conditions

Effective Date: 24 August 2026

1. Acceptance of Terms

By using Gemostone, you acknowledge that you have read, understood, and consent to comply with these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, please refrain from using the platform.

2. Services and Products Provided

Gemostone offers: Browsing and purchasing gemstones, Rudraksha, malas, bracelets, yantras, silver items, Shankh, puja essentials, and related spiritual products. Optional value-added services such as certification and energization (Siddhi/Abhishek) of products, where offered. Accessing product information, guides, and recommendations (including Rashi/zodiac-based suggestions).

3. User Eligibility and Responsibility

Users must be at least 18 years old or have parental consent. You agree to provide accurate, current, and complete information. Login is via mobile number and OTP. Users are responsible for maintaining the confidentiality of their account.

4. Orders, Payment and Pricing

Users can purchase products through UPI, cards, net banking, wallets, or Cash on Delivery. All payments are securely processed using our payment gateway partners; we do not store your card details. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. An order is confirmed only after successful payment (or COD confirmation).

5. Shipping and Delivery

We ship across India through reputed courier partners. Estimated delivery timelines are shown at checkout. Risk of loss passes to you upon delivery. Please record an unboxing video.

6. Product Information and Spiritual Disclaimer

Product images are for representation; natural gemstones may have minor variations. Certificates are provided where mentioned. Astrological, spiritual, or healing benefits are for informational purposes only.

7. Intellectual Property

All content on Gemostone is protected by intellectual property laws.

8. User-Generated Content

By submitting content (reviews, ratings, photos), users grant us a non-exclusive, royalty-free license to use such content.

9. Limitation of Liability

Gemostone is provided 'as is' without warranties of any kind.

10. Termination

We reserve the right to suspend or terminate user access at our discretion.

11. Governing Law

These Terms are governed by the laws of India. Jurisdiction: courts in New Delhi.

12. Changes to Terms

We reserve the right to modify these Terms at any time.

Contact Us

If you have any questions or concerns regarding these policies, please reach out to us at support@astrovedansh.com